Book with a registered Colombian operator

How booking works

1. 1

   Choose

   Pick the experience, the date and the time. You see the price for your group before anything else.

2. 2

   Build your trip

   Add as many services as you like. Nothing is charged yet: you review everything first.

3. 3

   Pay securely

   Enter your details and pay on your payment provider’s own secure page.

4. 4

   Get your confirmation

   You receive an email with your booking number and a private link to your booking.

5. 5

   We coordinate with you

   Our team in Guatapé writes to you on WhatsApp before the day with pickup times and details.

Cancellations and refunds, in plain words

Within 5 business days of buying

Right of withdrawal: if the service has not started, we refund everything you paid, with nothing withheld.

48 hours or more before

Free cancellation: we refund what you paid, less the payment fees we cannot recover (up to 7%).

Between 24 and 48 hours

A 50% refund. Transaction fees are non-refundable.

Less than 24 hours, or a no-show

No refund. We may offer to reschedule, subject to availability.

Bad weather

We wait a little in case it clears. If it really cannot go ahead, we move it to another date or refund 90%.

• *This is a late post - my friend and I went in August of 2025. The Guatape River and Waterfalls tour was the best excursion of my LIFE! Honestly, one of my favorite days I’ve ever had. Camilo brought my friend and me to a quiet and secluded area of a river outside Guatape, where there was a beautiful blue green swimming hole under a waterfall. As my friend and I started exploring the river, he set up a gorgeous brunch for us - sandwiches from a local shop, coffee, mimosas. He also set up chairs, mats to lay on in the sun, an umbrella, and binoculars for birdwatching. It was PARADISE. He told us he’d take some pictures of us enjoying the river so we wouldn’t have to worry about capturing the moment. she told us he’d be back in a few hours, and when he returned, he asked if we’d like to stay longer or wanted to go. We happily stayed. If I lived there, I would go there every day. Thank you Camilo!!

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• We had an excellent experience with Guatape Tours! We booked a sprinter van with them for 12 of us, which was super clean, very comfortable and with air conditioning, to go from Medellin to Guatape and back later that same day. Our driver Christian was wonderful. He was on time, knowledgeable about the area and activities and very friendly. He drove us to hike La Piedra del Penol and then recommended an excellent place for lunch afterwards which he took us too. Afterwards he dropped us off near the malecón to walk and tour the town. It was a great day trip and I appreciated Guatape Tours checking in with me throughout the day and even before to make sure that everything was going smoothly. I highly recommend booking any trip with them!

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• We are fairly new to bird watching and are so glad we chose this tour. It was 100% worth it. We were picked up early around 6:30 by Carmilo who was gracious, warm, and engaging. The tour began with a typical Colombian breakfast. I unfortunately do not like eggs but they accommodated me with yogurt, granola, and toasted bread. Our guide Winston knows his birds! He is an expert and author and in 3+ hours we were amazed to see 46 birds, 44 of which were lifers! Be ready to walk with some inclines and keep close to Winston! You know how quickly birds can appear and flush in seconds. Prized sightings were the bar-crested antshrike, chestnut-headed oropendola, and olivaceous piculet - the tiniest woodpecker in Colombia.

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